About Us
Our Story
The founder, Alicia Dumais, commenced her legal career with Minter Ellison lawyers in 2001 and after 10 years and being a Senior Associate with the firm, she decided to start her own legal business focusing on workplace dispute resolution. The predominant focus of Alicia’s practice since 2012 has been workplace mediations, facilitated discussions and conflict and leadership coaching and assisting organisations when there are interpersonal conflicts or workplace tensions between employees and between managers and employees.
Alicia started to see that many issues between employees mirrored issues in many other types of relationships, couples, friendships, family issues, business partner issues and that predominantly communication and stress were key players in the conflict.
So, in 2018, Alicia expanded her meditation practice beyond the workplace to assist people with conflict in other areas and in 2025 Alicia decided to rebrand her various mediation offerings and bring them under one brand and Sage Mediation and Coaching was born.
What We Do
We offer mediation and support for people who are having challenges in working or personal relationships with the following services
- Mediation & facilitated discussions
- Conflict coaching & resolution
- Team reviews & restorative approaches
- Training and preventive frameworks
Why We Stand Apart
Empathy meets rigor is our guiding principle. We combine:
- Legal and HR acumen grounded in best practice
- Deep empathy and emotional intelligence
- Neutral facilitation and safe space creation
- Capacity building so organisations can better prevent future issues
We don’t just address the symptom; we help teams and people build stronger foundations of communication, accountability, and mutual respect.
Our Vision for You
When people feel heard and valued, organisations and people thrive. That’s the kind of transformation we commit to delivering – every conversation, investigation, or coaching session anchored in care, professionalism, and long-term relational health.
Let us help you write your next chapter – one grounded in clarity, respect, and renewal.
Why Choose Our Mediation Services?
- Deep experience – over 23 years as a lawyer having conducted over 100 workplace investigations and hundreds of mediations
- Flexible approach – we tailor sessions (in-person or virtual) and structure to your needs
- Emotional safety & psychological insight – we pay attention to emotional dynamics, power imbalances, and relational harm
- Follow-through support – from agreement drafting to follow-up and coaching
- Neutral, impartial facilitation – we do not take sides; we guide toward fair, durable solutions